Independent research to help you understand the companies you shop with.
Newegg is an online technology retailer and Marketplace founded in 2001. It sells PC parts, computers, electronics and related products, both directly and through third-party sellers. The seller shown on the product page matters because Marketplace sellers can use their own return terms.
Etsy is a Marketplace with sellers that set their own policies for physical listings. Return terms can differ between listings, and available checkout methods may also vary by seller. Check the listing and checkout screen before paying.
Walmart is a large retailer that sells a wide range of everyday products online and in stores. Walmart.com also lists goods sold and shipped by third-party Marketplace sellers, so the seller shown on an item page can affect the return process and support route.
eBay is an online marketplace with buyer-protection rules, payment options and an international shipping program. Its published policies cover most transactions when an item does not arrive, is faulty or damaged, or does not match its listing.
Back Market is a marketplace for refurbished technology, connecting buyers with professional sellers. It says it is an intermediary rather than the seller or reseller of listed products, so the individual seller remains responsible for the product sale.
Amazon is an online store and marketplace offering physical goods, digital products and services. Some items are sold and shipped by Amazon, while independent sellers can list and fulfil their own products. Check the “Sold by” and “Ships from” details on each product page before ordering.
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