Welo

Ecommerce brandsEcommerceSaaS companiesSaaSDigital productsDigital goodsOnline servicesServicesMarketplacesMarketplacescertified by Welo.

Show customers your business is verified and meets high safety and trust standards.

A hand holding a phone with a Welo Page open
SKIMSThe OrdinaryOh Pollyrhodehims & hersTrue ClassicCreteMosylink

What certified businesses receive.

A complete verification record that customers can open, read and rely on. You manage everything from your Welo dashboard.

Issued only after your business passes review

A clickable badge for your clients

Your public verification record

Reviews with photos and videos

Verified information where customers decide

See how often customers check you

Core requirements5Every requirement must be met to earn certification.
Trust areas8Covering identity, security, payments and more.
Certification steps4From application to getting your Welo Badge.
Public Welo Page1Your verification results, all in one place.
Certification levels2Blue and Gold, based on verification results.
Gold checkmark88+Our highest level, with additional verification.

Every new customer asks three questions.

When someone visits your website for the first time, they don’t know your business yet. Welo Badge helps them find the answers they need before buying.

“Is this a real business?”

Verified business identityWe check company details, website ownership and contact information.

“Is it safe to pay here?”

Security and paymentsWe check website security and review how payments, billing and renewals work.

“What if something goes wrong?”

Clear policies and supportWe review refund, return and cancellation policies, plus how customers can get help.
Eligible for review

Ecommerce brands and online stores

  • A verifiable identity
  • A complete, working website
  • No fraud, spam or recurring chargebacks
Eligible for review

SaaS and subscription services

  • A verifiable identity
  • Clear billing and cancellation
  • No fraud, spam or recurring chargebacks
Eligible for review

Digital products

  • A verifiable identity
  • A complete, working website
  • No fraud, spam or recurring chargebacks
Eligible for review

Consumer services with online booking or payment

  • A verifiable identity
  • A complete, working website
  • No fraud, spam or recurring chargebacks
Case by case

Marketplaces with clear buyer protections

  • A verifiable identity
  • Clear buyer protections
  • No fraud, spam or recurring chargebacks
Selective by design

To keep the badge meaningful, we only certify businesses that can meet the standard.

We don’t certify gambling, adult content, weapons, tobacco and vaping, illegal drugs or malware.

Full requirements
“A badge only means something if it can be lost. That’s why every certification stays public, dated and checkable.”

Daniel TaddeiFounder, Welo Badge

How certification works.

Every business goes through the same verification process.

01

Apply

Tell us about your business and submit your application.

02

Get verified

Our team reviews your business against the Welo Trust Standard and lets you know the result.

03

Show you’re certified

Complete your Welo Page, add the badge to your website and start collecting verified reviews.

Welo Page

One link that answers every question.

The Welo Page on three phones

When customers tap your badge, this is what they see. It’s hosted by Welo, so it reads as an independent source.

  • Base BadgeBest place to start
  • Reviews WidgetInline social proof
  • Video Reviews WidgetRich content
  • Verified Tag: InformationMicro widget
Widgets

Choose how Welo appears on your website. Every widget leads back to your Welo Page.

Checked against a public standard.

Every business is reviewed against the Welo Trust Standard v2.4.

Core requirements

Every business must meet all 5 requirements to earn the Welo Badge.

Read the full standard
FR1Real business presence
FR2Verified business identity
FR3Clear customer policies
FR4No serious warning signs
FR5Accurate business information
Trust Score

We score businesses from 0 to 100 across 8 key areas. Each area has a different weight based on how important it is to customers.

15%Business identity
15%Website security
15%Payments and checkout
15%Terms and policies
10%Privacy and data
10%Customer support
10%Reputation
10%Risk signals

Your website makes the claims. Welo shows the proof.

  • “We’re a real company”Company identity verifiedClaim
  • “100% secure checkout”Website security checkedClaim
  • “Easy refunds”Refund policy reviewedClaim

A certification that stays accurate.

Your status is public and changes when your business does. That is what makes it worth trusting.

Blue checkmark.For businesses that meet every core requirement and show solid results across security, transparency and customer protection.

Gold checkmark.Our highest level, for very few businesses. It requires a Trust Score of 88 or more and at least one completed re-check. It can’t be bought.

Welo Badge CertificationSee why Pennywise is safe

Earn the badge. Keep the trust.

Every application is reviewed against the Welo Trust Standard.

Certification is issued only to businesses that meet the standard.

The Welo mark

Before you apply.

Does applying guarantee certification?

No. Every business must pass our verification and meet the Welo Trust Standard to earn the Welo Badge.

What happens if we don’t pass?

We’ll let you know the result and what needs attention, when applicable. You can improve your business and apply again.

What do we receive if approved?

You’ll receive the Welo Badge, a public Welo Page, verified customer review tools, website widgets and access to your Welo dashboard.

Can we lose the certification?

Yes. If your business no longer meets our standards, Welo can review your certification again and withdraw it if necessary.

Where can we use the badge?

You can display the Welo Badge on your verified website using our official widgets. Customers can click it to check your certification.

Can we choose which reviews are published?

No. Welo reviews customer feedback independently. Businesses cannot buy positive reviews, edit customer feedback or remove reviews simply because they’re negative.

How do customers verify our certification?

They simply click the Welo Badge on your website to open your official Welo Page, where they can see your certification and what we’ve verified.

Read the documentation

Every application is reviewed.

Apply for Welo certification.

Tell us about your business. Our analysts review it against the Welo Trust Standard and come back to you with a decision.

Welo Badge CertificationSee why Pennywise is safe