How long do I have to return an item?

The company says unused and unopened products may be returned within 30 days of receipt.

Can I return an opened product?

No. The published policy says used or opened items cannot be returned.

Who pays for a return?

The customer is responsible for return postage. The company also says original delivery costs are deducted from the refund.

When will my card be charged?

Rifle Paper Co. says cards are charged when an order is placed.

What should I do if an item is missing or damaged?

The company asks customers to report missing or damaged items by email within seven days of delivery.

ResearchRifle Paper Co.Researched Sep 21, 2026

Rifle Paper Co.

Ecommerce

Is Rifle Paper Co. Legit?

A closer look at Rifle Paper Co.’s payments, returns, privacy and support. Here is what to know before ordering.

Visit website Support

Welo Certification: Not Present

Read the takeaway

Trust signals by area

Rifle Paper Co. vs. Ecommerce

Overall matches the Ecommerce average

Rifle Paper Co.Ecommerce average

Data: 2026-09-21 · Sample from 2026-09-18Methodology

1–100: Welo assessment of published policies. Not a certification.

Return window30 days for unused, unopened items

Payment methodsCards, wallets, PayPal and Venmo

Support hoursWeekdays, 9 AM–5 PM ET

SOURCES4 checked

Overview

LinkedIn X WhatsApp

Rifle Paper Co. is a stationery brand founded by Anna and Nathan Bond in 2009. It has grown from stationery into home décor and gifts. About Rifle Paper Co., Rifle Paper Co., 2026-09-21: https://riflepaperco.com/pages/about-rifle-paper-co.

Product range

The brand sells stationery, home décor and gifts.

When payment is taken

Cards are charged when an order is placed.

One card per order

Only one credit card may be used for each order.

Report delivery problems

Missing or damaged items should be reported within seven days of delivery.

Cookie controls

Visitors can manage cookies in browser settings or the cookie banner.

The Welo assessment

Our assessment of published policies and information.

How we score

OverallWelo

59/100

Ecommerce AVG · 59

In line with sector

Returns

52/100

Ecommerce AVG · 64.8

-12.8 points

Payments

68/100

Ecommerce AVG · 53.8

+14.2 points

Privacy

54/100

Ecommerce AVG · 54.6

-0.6 points

Support

61/100

Ecommerce AVG · 62.2

-1.2 points

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What Looks Good

Several ways to pay

Rifle Paper Co. lists major card networks, PayPal, Amazon Pay, Apple Pay, Shop Pay, Venmo and its own gift cards at checkout.

Phone and email support

The company publishes both phone and email contact options during its stated weekday support hours.

International delivery offered

The company says most products can be shipped internationally after entering a destination at checkout.

What to Know

Return condition and costs

The company says returns are limited to unused and unopened products. Customers pay return postage, and the original delivery cost is deducted from the refund.

Some items are not returnable

Used, opened and final-sale items cannot be returned under the published policy.

Customs costs may apply

For international shipments, the company says the buyer is responsible for customs fees and duties.

Site and email tracking

The privacy policy says cookies, pixels and analytics tools track interactions with the site and emails.

Explore the Details

Questions before you buy

The takeaway

The main purchase points are the unopened-item return rule, buyer-paid return postage and possible customs charges on international orders.

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