Frequently Asked Questions

General
What is Welo Badge?
Welo Badge is a certification reserved for companies that pass our verification, not every business can get it, only those that meet Our Standards on identity, security, transparency, and reliability.

Certified companies can display the badge on their website. It's clickable: any visitor can open the company's official Welo Page and verify in real time that the certification is authentic.
Why was it created?
Welo was built around one clear mission make the web a safer, more transparent, and more reliable place, for both buyers and sellers.

Online, there's no obvious way to tell serious businesses apart from the ones that aren't, welo closes that gap by giving consumers a recognizable trust standard, and honest companies a credible way to prove it.
Who is behind Welo?
Certifications are issued by the Welo Badge analyst team, an independent, third-party body, every company is evaluated against the Welo Trust Standards through a combination of manual and automated checks before the badge is granted.
Welo Badge
What do you analyze to grant the badge?
The verification is based on four pillars:

Legal identity of the company
Technical security of the website (SSL, HTTPS, data protection)
Policy transparency (privacy, returns, terms)
Commercial reliability (payment methods, customer support)
What happens if a company no longer meets the standards?
Trust is an ongoing commitment, if a company stops meeting our criteria or receives repeated verified reports, the badge is suspended or revoked to protect consumers.
Is the badge secure? Can it be copied?
No. Every badge is dynamically linked to the official Welo Page hosted on our servers. If a user clicks the badge and isn't redirected to a verified page on welobadge.com, the badge is counterfeit.
Welo Page
What is the Welo Page?
It's the public, independent profile of a certified company, hosted directly by Welo, in just a few seconds it gives visitors all the verified information that matters: identity, security, policies, reviews, and current certification status.
Reviews
How are Welo reviews different from those on other sites?
Every review is linked to a real interaction and can include visual proof (photos and videos).

We don't allow arbitrary removal of negative reviews when they're truthful and documented, the goal is transparency not reputation management.
Can I import my existing reviews?
Welo prioritizes new feedback verified directly through our system, for historical reviews, we offer integration options, always keeping a clear distinction between Welo-verified reviews and external ones.