Refund window
Email support within seven days of receiving an order.
Refund policy – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/policies/refund-policy.
Fly By Jing
Food
Is Fly By Jing Legit?
A closer look at Fly By Jing’s refunds, membership, privacy and support. Here is what to know before ordering.
Welo Certification: Not Present
Read the takeawayTrust signals by area
Fly By Jing vs. Food & Beverage
Refund requestWithin 7 days of delivery
Resolution timingWithin 2 business days
Founded2018
SOURCES7 checked
Fly By Jing is a food brand founded by Jing in 2018. The company says it was inspired by the flavours of Chengdu and its “fly restaurants.” Our Story – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/pages/about.
Resolution timing
The company says it will replace an order or issue a refund within two business days.
Refund policy – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/policies/refund-policy.Club cancellation
Tastemaker Club can be cancelled in the account portal.
Membership – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/pages/membership.Text opt-out
Marketing texts can be stopped by replying STOP.
Updated Privacy Policy – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/pages/privacy-policy.Noodle recall
Specified Creamy Sesame Noodles were recalled in May 2026 over possible peanut cross-contact.
Fly By Jing Issues Voluntary Recall of Creamy Sesame Noodles Due to Potential Cross-Contact with Peanuts, U.S. Food and Drug Administration, 2026-09-21: https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/fly-jing-issues-voluntary-recall-creamy-sesame-noodles-due-potential-cross-contact-peanuts.
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What Looks Good
Published order-support email
Fly By Jing directs order questions to support@flybyjing.com.
Contact – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/pages/contact.Membership can be cancelled online
The company says Tastemaker Club members can cancel through their account portal at any time, with no termination fee.
As stated by the companyMembership – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/pages/membership.What to Know
Short refund contact window
The refund policy says customers should email support within seven days of receiving an order.
As stated by the companyRefund policy – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/policies/refund-policy.Membership renews automatically
The terms say Tastemaker Club continues automatically unless the customer cancels before a charge. The membership page says unused time is not refunded or credited.
As stated by the companyMembership – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/pages/membership. Terms of Service – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/pages/terms-of-service.2026 Creamy Sesame Noodles recall
On May 12, 2026, Fly By Jing announced a voluntary recall of certain Creamy Sesame Noodles single packs and 4-packs because they may have had peanut cross-contact. The FDA published the company announcement on May 13, 2026; this is not an FDA finding that all Fly By Jing products contained peanuts. The affected products had BB dates of October 15, 2026, December 6, 2026, or March 23, 2027, and were distributed across the United States through retail stores and FlyByJing.com between February 1 and May 8, 2026. The announcement says no other noodle flavours or Fly By Jing sauces were affected.
Fly By Jing Issues Voluntary Recall of Creamy Sesame Noodles Due to Potential Cross-Contact with Peanuts, U.S. Food and Drug Administration, 2026-09-21: https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/fly-jing-issues-voluntary-recall-creamy-sesame-noodles-due-potential-cross-contact-peanuts.Explore the Details
The privacy policy describes session-replay technology and a marketing-text opt-out.
Fly By Jing says it uses Hotjar session-replay technology to create DVR-like replays of users’ sessions. Its privacy policy says customers can stop marketing texts by replying STOP; it also lists END, CANCEL, UNSUBSCRIBE and QUIT as opt-out commands.
Updated Privacy Policy – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/pages/privacy-policy.
The privacy policy names Stripe and Shopify as payment processors.
Fly By Jing says payment-card information used for a purchase is collected and processed directly by payment processors, including Stripe and Shopify.
Updated Privacy Policy – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/pages/privacy-policy.
Questions before you buy
The refund policy says to email support@flybyjing.com within seven days of receiving your order.
Refund policy – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/policies/refund-policy.The policy says it will either replace the order or refund the customer within two business days.
Refund policy – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/policies/refund-policy.Yes. The membership page says you can cancel from the account portal at any time. It says there are no termination fees, but no refunds or credits for partly used billing periods.
Membership – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/pages/membership.The privacy policy says you can reply STOP. It also lists END, CANCEL, UNSUBSCRIBE and QUIT as opt-out commands.
Updated Privacy Policy – FLY BY JING, Fly By Jing, 2026-09-21: https://flybyjing.com/pages/privacy-policy.Fly By Jing announced on May 12, 2026 that certain single packs and 4-packs with BB dates of October 15, 2026, December 6, 2026, or March 23, 2027 were recalled over possible peanut cross-contact.
Fly By Jing Issues Voluntary Recall of Creamy Sesame Noodles Due to Potential Cross-Contact with Peanuts, U.S. Food and Drug Administration, 2026-09-21: https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/fly-jing-issues-voluntary-recall-creamy-sesame-noodles-due-potential-cross-contact-peanuts.The takeaway
Check the seven-day refund contact window and any membership renewal terms before ordering.
How we research- Terms of Service – FLY BY JING
- Our Story – FLY BY JING
- FAQ – FLY BY JING
- Refund policy – FLY BY JING
- UPDATED PRIVACY POLICY – FLY BY JING
- Contact – FLY BY JING
- Membership – FLY BY JING
- Fly By Jing Issues Voluntary Recall of Creamy Sesame Noodles Due to Potential Cross-Contact with Peanuts
This page reviews checked Fly By Jing policies and an FDA-hosted company recall announcement for facts useful before ordering.
The recall details come from Fly By Jing’s announcement posted by the FDA, rather than an FDA finding. The checked sources do not provide a complete list of checkout payment methods, fees, general support hours, or shipping coverage.
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