Analysis of the site

dometico.com

Valuation

Pay Attention ❌
Information icon

Business Information

Headquarters
Via Enrico Fermi, 253 — 36100 Vicenza (VI)
Active since
March 10, 2025
Employees
No information
Help Center
Visita ora
Non presente
Welo certificate
Not present
Trust Center
Not present
Final Assessment
Safety

27

/100

Payments

16

/100

Refunds

12

/100

Data

31

/100

Privacy

27

/100

Legal

18

/100

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General analysis

E-commerce of household appliances that has a large catalog and competitive prices, but which over time has collected several critical reports related mainly to the payment phase and the management of deliveries. Some customers report having been invited to complete their order by bank transfer, although other payment methods are also shown on the site.

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Overview

Dometico.com presents itself as an Italian online store for large and small appliances (refrigerators, ovens, freezers, dishwashers, washing machines). The site uses protocol HTTPS, reports company data in the footer (Demax S.R.L., Vicenza, with indicated VAT number) and provides standard legal pages. Payment methods such as PayPal and bank transfer.It is important to emphasize that it has no connection with the international brand Dometic (Swedish company in the outdoor sector), despite the similarity in the name.

Critical issue icon

Critical issues reported

Many users report negative experiences, in particular:

  • Request for payment through Bank transfer, despite the presence of logos from other methods.
  • Delays or missed deliveries of the ordered goods.
  • Difficulty contacting customer support to get updates or refunds.
  • Doubts about the transparency of the declared corporate data.

There are no allegations of direct fraud, but the perceived level of reliability is low.

Positive aspects icon
Positive aspects
  • Presence of HTTPS for basic security.
  • Declared company data and registered office.
  • Large catalog with well-known brands of household appliances.
  • Published terms of sale and privacy policy.
    • Conclusion icon
    Conclusion

    Purchase: NOT RECOMMENDED ❌ The reliability of dometico.com is weak, with numerous negative experiences related to payments and shipments. If you want to buy, use only protected payment methods and it evaluates alternatives with a higher reputation and a stronger track record. Caution is strongly recommended.

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    All analyses provided by Welo as part of the free private audits were carried out at a specific time and are based on publicly available information at the time of the request.

    Welo is committed to offering a useful information service to help users evaluate the reliability of a website, but does not guarantee the accuracy, completeness or continuous updating of the analyzed data.

    Any subsequent changes at the time of the analysis (e.g. legal, technical or business updates) they may not be reflected in the result provided.

    ‍The information is for informational purposes only and does not constitute legal advice or a purchase recommendation in any way.

    ‍    The user is invited to verify independently the information and to use your judgment before taking any action.

    ‍Welo declines all responsibility for any decisions taken based on the analyses provided, as well as for direct or indirect damages deriving from the use of the same.

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